OKBet Privacy Policy

Introduction

Welcome to OKBet. We believe your personal information is your most valuable asset. This Privacy Policy clearly explains what data is collected when you use the OKBet platform, how that data is used, and how we keep it secure.

This policy applies to our website, mobile app, and all other digital services. By registering for or using the OKBet platform, you agree to this Privacy Policy. Please read it carefully, as it outlines both your rights and our responsibilities.

1. What Information Do We Collect?

OKBet collects certain information to improve your experience and provide a safe gaming environment. Here's a full breakdown:

• Identity Information: Name, date of birth, national ID number, and photo — required for legal age verification.
• Contact Information: Email address, mobile number, and residential address.
• Account Information: Username, password (stored in encrypted form), and account settings.
• Financial Information: Payment methods, transaction history, and withdrawal requests. We do not store full card numbers.
• Device & Usage Information: IP address, browser type, operating system, login time, and gaming activity.
• Cookies & Tracking Data: Session cookies, performance cookies, and preference cookies.

OKBet never collects excessive or irrelevant information without your consent. Our goal is to keep only what's necessary — ensuring your experience is both safe and enjoyable.

2. How Is Your Information Used?

OKBet uses the information you provide for the following purposes:

• Account Management: Completing the registration process and verifying your identity.
• Service Delivery: Keeping gameplay, betting, deposits, and withdrawals running smoothly.
• Security Assurance: Prevention of fraud, money laundering, and other illegal activities.
• Contact: Sending important updates, promotional offers, and customer service messages.
• Legal Compliance: Full compliance with applicable laws and regulatory requirements.
• Platform Improvement: Analysing user experience to improve the quality of our services.

OKBet never sells your personal information to third parties. Only specific service partners (such as payment gateways or identity verification providers) may access the data they need, and they are bound by strict confidentiality agreements.

3. Data Protection & Security

OKBet uses industry-leading technology to keep your information safe. Our security measures include:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system prevents unauthorised access.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available for account access.
• Regular Security Audits: Periodic security audits conducted by independent third-party experts.
• Data Masking: Sensitive information (such as card numbers) is masked in all logs.

Please note, however, that no method of transmission over the internet is 100% secure. You should stay vigilant — never share your password with anyone, and report any suspicious activity to our Help Centre immediately.

4. Cookie Policy

OKBet uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience. We use three types of cookies:

• Essential Cookies: Essential for core platform functionality, such as maintaining your login session.
• Analytics Cookies: To understand how users interact with the site (fully anonymised data).
• Preference Cookies: To remember your language, theme, and other preferences.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect the performance of some OKBet features.

5. Your Rights

You have several important rights regarding your data on the OKBet platform:

• Right to Access: You can view what data we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Portability: You have the right to download a copy of your data.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: If you are dissatisfied with how we handle your data, you may lodge a complaint with the relevant regulatory authority.

To exercise any of the rights above, please contact our customer support team. We will do our best to respond to your request within 30 business days.

6. Data Retention Period

OKBet does not retain your data longer than necessary. As a general policy:

• Account data is retained for as long as your account remains active.
• Even after account closure, data may be retained for up to 5 years as required by law.
• Transaction records are retained in accordance with applicable financial regulations.
• Marketing data is deleted immediately upon opt-out.

Once the retention period expires, we permanently and securely delete your data or anonymise it so that it can no longer be linked to you.

7. Protection of Minors

OKBet is a responsible gaming platform. We do not knowingly collect or process personal data from anyone under the age of 18. Age verification is mandatory at registration, and if we become aware that a minor has registered, that account will be closed immediately and all associated data deleted.

If parents believe their child is using OKBet inappropriately, please contact our Help Centre immediately.

8. Changes to This Policy

OKBet reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or through the platform. The date of each update will be noted at the top of the page. We recommend visiting this page regularly to stay informed of the latest version.

Continued use of OKBet after any changes will be considered acceptance of the updated policy.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@okbet-jit.com
• Help Centre: okbet-jit.com/help-center

Our privacy team typically responds to requests within 72 hours. We are always committed to upholding your privacy.